Can I locate an address?
No. Jamaica does not have a single standard address system that can uniformly work in all of Jamaica. To locate an address, you may enter the street name as a point-of-interest.
How do I locate a Street Name?
You cannot locate a street name using the Address menu. Instead, locate the street by spelling the street name (or part of it) from the Points Of Interest listing (Food, Hotels, etc). Example. Where to? –→ Points of Interest —→ Spell Name —→ MGI or UWI or Mona Rd
What features can I find?
Features include police stations, gas stations, airports, hospitals, tourist attractions, shopping areas, and many other types of services. Your search results are sorted by nearest features. Example. Where to? –→ Points of Interest —→ Spell Name —→ MGI
Is real-time traffic information available in Jamaica?
There is no real-time traffic sensor network system in Jamaica.
Can anyone track me using the system?
No, the device is completely anonymous.
Why doesn’t the routing function give me the best route?
The routing function calculates the best route between your current location and your desired destination using either the fastest or shortest route possible. The fastest route calculates the route using the main road network, while the shortest route determined, is the shortest distance between origin and destination. Depending on traffic and road conditions, these may not be the best route at any one time, and the user is always asked to use his/her discretion.
* MGI recommends the Faster Time Route Preference. The user should take the above into consideration when choosing other route preferences.
The devices have an automatic route recalculator, but users can manually recalculate their routes.
How can I get updates for my GPS?
Contact MGI. Depending on the terms of your purchase, you may be entitled to updates. Updates are sent via email. Updates can also be purchased online via calljaa.com
Can I add my own features?
Yes. These will only be locally stored on your device.
Can I report errors in the system?
Yes. We encourage users to report any errors encountered. Please report it online at http://errors.jamnav.com/ or contact MGI. Errors corrected would be available in the next update for the system.
How does JAMNAV© differ from maps on my Smartphone?
Garmin PNDs are optimized for travel assistance – bigger screens with easier and dedicated functionalities.
What features come with my GPS device?
Depending on the model you purchased, you may have features including text-to-speech voice-assisted navigation, Bluetooth connectivity, MP3 player, XM Radio, and international translators. All devices, though, will have multi-lingual voice-assisted guidance, routing capabilities with detour options, North-Up/2D/3D/3D Buildings, and automatic daytime/nighttime modes.
Can I use the device and my XM/Sirius Satellite Radio system at the same time?
Yes, the devices are completely separate.